Outlive is committed to protecting your privacy and the confidentiality of any personal information you share with us. The following explains how we collect, use and protect different kinds of information provided by you to us.

Who we are

Outlive is a four-year (2020-2024) suicide prevention programme jointly implemented by the Centre for Mental Health Law & Policy, Indian Law Society (ILS), Sangath and Quicksand Design Studio and is supported by Comic Relief, UK. This website and its content are jointly owned and operated by the Centre for Mental Health Law & Policy, Indian Law Society (ILS) and Sangath.

If you have any questions or concerns related to our website or require additional information about our Privacy Policy, please reach out to us at [email protected].

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they share. This policy is not applicable to any information collected offline or via channels other than this website.

Consent

By using our website, you hereby consent to our Privacy Policy and Terms of Use.

What information do we collect and how do we collect it

You directly provide Outlive with most of the information we collect. We collect and process information when you:

1. Sign up for Outlive newsletters

If you choose to sign up for Outlive newsletters, we will require your email address to make sure you receive relevant communications. This information is collected via a form field on our website. Your email address is only collected from you if you choose to sign up for Outlive newsletters.

2. Submit your story

If you choose to share your story or a narrative account of your lived experience with us, we will require the following personal information from you in order to publish it on our website and/or contact you regarding the same:

• Name or pseudonym
• Email address
• Phone number
• Age
• Pronouns
• Location (city)
• Language proficiency
• Any other personal details as shared by you when submitting a story to Outlive

3. Share feedback on the website

We collect some data from you to understand and improve your experience of our website as well as improve how helpful you find our website content. We collect this feedback data using the Hotjar Feedback and Survey tools. The feedback data is not associated with any personal data that may be collected by our website via other form fields. You can visit Hotjar’s privacy policy to further understand data that may be collected and processed on the Outlive site, a Hotjar Enabled Site, as we use Hotjar’s software on our website.

The following table details the feedback questions we ask on our website and purpose for collecting and processing data relating to the same.

4. View and use our website

We collect some data from you to understand and analyze how you use our website. This data helps us improve the performance of our website and your experience of accessing it. We use a privacy-first analytics tool called Plausible for our website analytics. Plausible does not use cookies or collect any personal or personally identifiable data. You can visit Plausible’s data policy for further details. We do not associate the website analytics data with any other personal data that may be collected by our website via other form fields.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide. We do not collect and/or store any cookies.

Information about children

Our website only accepts story submissions from people 18 years of age and above. If we receive submissions from people under 18 years of age, we will not publish their submission on the Outlive website.

How we use the information we collect

We use the information we collect from you in various ways, including to:

• Provide, operate, and maintain our website
• Understand and analyze how you use our website
• Improve your experience of the website and helpfulness of the content we provide on the website
• Share relevant communications with you, if you choose to sign up for the Outlive newsletter
• Publish your story submission and contact you regarding the same, if you choose to share your story or lived experience narrative with us
• Respond to you and send you emails, if you choose to write to us at our email address shared on the website ([email protected])

How we store the information we collect

We take care to secure your data and we encrypt all data that we collect from you. This data is only accessible to selected members of the Outlive team and is only accessed and used for the purposes outlined in this privacy policy. We will store the data that we collect for the period of the Outlive project, i.e. until June 2024, post which we will destroy all data collected via our website and any copies of the same.

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

• The right to access – You have the right to request copies of your personal data.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
• The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at [email protected].

Privacy policies of other websites

The Outlive website contains links to other websites. This privacy policy only applies to the Outlive website. If you click on a link to visit another website, please read their privacy policy to understand about the data this site may collect and process.

Changes to our privacy policy

We regularly review and update our privacy policy. This privacy policy was last updated on 15th November 2022.